Privacy policy
Privacy Policy
Last updated: 10 November 2026
At BeepOn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you visit our website, browse our products, place an order or contact us.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Who We Are
BeepOn operates this online store and is responsible for determining how and why your personal information is processed.
Business name: BeepOn
Website: https://www.beepon.store
Email: beeponservice@gmail.com
Business address: [Insert your registered business address]
UK Representative (if legally required): [Insert representative details, if applicable]
Data Protection Officer: [Insert contact details if one has been appointed]
For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, BeepOn acts as the data controller for the personal information collected through this website, where applicable.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect:
Contact Information
-
Full name.
-
Email address.
-
Telephone number.
-
Billing address.
-
Delivery address.
Order and Transaction Information
-
Products purchased.
-
Order history.
-
Order numbers.
-
Payment status.
-
Returns and refund information.
-
Shipping and delivery details.
Payment Information
Payments are processed securely through third-party payment providers. We may receive transaction confirmations and payment-related information, but full payment card details are generally handled directly by the relevant payment provider.
Device and Technical Information
-
IP address.
-
Browser type and version.
-
Device information.
-
Operating system.
-
Website usage information.
-
Cookies and similar tracking technologies.
Communications
We may collect information you provide when contacting our customer support team, including enquiries, complaints, feedback and other correspondence.
3. How We Collect Your Information
We collect personal information through the following methods:
-
Directly from you when placing an order, completing a form or contacting us.
-
Automatically when you browse our website through cookies and similar technologies.
-
Through Shopify and other service providers that support our online store.
-
Through payment, delivery and fulfilment providers involved in processing your order.
4. How We Use Your Personal Information
We use your personal information only where we have an appropriate legal basis for doing so.
Order Processing and Fulfilment
To process payments, confirm purchases, arrange deliveries, provide order updates and manage returns and refunds.
Legal basis: Performance of a contract.
Customer Support
To respond to enquiries, resolve complaints and provide assistance with your purchases.
Legal basis: Performance of a contract or our legitimate interests in providing customer support.
Website Operation and Improvement
To maintain website functionality, analyse website performance, improve the shopping experience and troubleshoot technical issues.
Legal basis: Legitimate interests or consent, where required for cookies and similar technologies.
Marketing and Promotional Communications
To send promotional emails and special offers where you have provided the required consent or where another lawful basis permits us to do so.
You may unsubscribe from marketing communications at any time.
Legal basis: Consent or legitimate interests where permitted by applicable law.
Security and Fraud Prevention
To protect our customers, detect suspicious transactions, prevent fraud and maintain the security of our website.
Legal basis: Legitimate interests and legal obligations, where applicable.
Legal and Regulatory Compliance
To comply with applicable laws, regulations, tax requirements and lawful requests from public authorities.
Legal basis: Legal obligation.
5. Sharing Your Personal Information
We do not sell your personal information.
However, we may share relevant information with trusted third parties where necessary to operate our business and provide our services.
These may include:
-
Shopify: Our e-commerce platform and hosting provider.
-
Payment Providers: To securely process transactions and payments.
-
Shipping and Delivery Companies: To deliver your purchases.
-
Fulfilment and Logistics Providers: To prepare, process and dispatch orders.
-
Technology and Analytics Providers: To maintain and improve our website.
-
Marketing Service Providers: To manage promotional communications and advertising, where applicable.
-
Professional Advisers and Authorities: Where disclosure is necessary to comply with legal obligations or protect our rights.
These third parties may only process personal information as permitted by applicable law and, where relevant, under appropriate contractual arrangements.
6. Shopify and Third-Party Services
Our store is hosted by Shopify. Shopify collects and processes certain personal information to provide and improve its services.
Information submitted through our store may be shared with Shopify and other service providers involved in operating our business.
Some third-party providers may process information outside the United Kingdom.
For further information about Shopify's privacy practices, please visit:
https://www.shopify.com/uk/legal/privacy
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and support essential website functions.
These technologies may be used to:
-
Remember your shopping basket.
-
Maintain website functionality.
-
Understand how visitors use our website.
-
Measure website performance.
-
Support advertising and marketing activities, where applicable.
Strictly necessary cookies may be used to provide essential website functions.
Non-essential cookies, including certain analytics and advertising cookies, will only be used where the required consent has been obtained.
You can manage your cookie preferences through the cookie consent tools available on our website.
You may also configure your browser to restrict or block cookies. However, certain website features may not function correctly.
8. International Data Transfers
As BeepOn uses Shopify and may work with international service providers, your personal information may be transferred to, stored or processed in countries outside the United Kingdom.
Where international transfers are subject to UK data protection legislation, we will ensure that appropriate safeguards are in place.
These safeguards may include:
-
UK International Data Transfer Agreements (IDTAs).
-
UK Addendums to approved Standard Contractual Clauses.
-
Transfers to countries recognised as providing an adequate level of data protection.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
Retention periods may depend on:
-
The nature of the information.
-
The purpose for which it was collected.
-
Applicable tax and accounting obligations.
-
Legal requirements.
-
The need to resolve disputes or enforce agreements.
When personal information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal obligations.
10. Your Data Protection Rights
Under applicable data protection legislation, including the UK GDPR, you may have the following rights:
Right of Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information in certain circumstances.
Right to Restriction: Request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: Request a copy of certain personal information in a structured, commonly used and machine-readable format.
Right to Object: Object to certain types of processing, including direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing your request. We will respond within the time limits required by applicable law.
11. Marketing Communications
If you subscribe to our marketing communications, we may send you information about new products, promotions, special offers and other updates.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Even if you unsubscribe from promotional communications, we may still send essential transactional messages relating to your purchases, orders, refunds or customer service enquiries.
12. Children's Privacy
Our website and products are not intended to be directed at children.
We do not knowingly collect personal information directly from children where prohibited by applicable law.
If you believe that a child has provided us with personal information inappropriately, please contact us so that we can investigate and take appropriate action.
13. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss or destruction.
These measures may include secure website connections, access controls and the security features provided by Shopify and our service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
14. Automated Decision-Making
We do not intend to make decisions about customers based solely on automated processing that produce legal or similarly significant effects.
Certain service providers may use automated systems for fraud prevention, payment security, analytics or advertising. Where applicable, we will provide additional information and respect your rights under relevant data protection legislation.
15. Complaints and Regulatory Authorities
If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and address your concerns.
If you are located in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk/
You may also contact the relevant data protection authority in your country of residence, where applicable.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or regulatory obligations.
Any updates will be published on this page, together with the revised date.
We encourage you to review this page periodically.
17. Contact Us
If you have any questions about this Privacy Policy, how we process your personal information or wish to exercise your data protection rights, please contact us:
BeepOn Customer Support
Email: beeponservice@gmail.com
Website: https://www.beepon.store
We are committed to protecting your privacy and providing a safe and transparent shopping experience.
Thank you for trusting BeepOn. 💜